Waiting Time Display System "-Machikaku-" Accessibility Enhancement Update

SYARE CORPORATION (Location: Naniwa-ku, Osaka; CEO: Koichi Kanemoto), a provider of information distribution, inbound support, and systems, has updated its completely free waiting time display system "-Machikaku-" to enhance accessibility in March 2026. This update adds two new functions, "multi-language support (automatic language switching)" and "voice readout support" to make the waiting time display accessible to all users, including foreign visitors to Japan and visually impaired users.

Waiting time display system "-Machikaku-" URL: https://rxwaittime.com/

Waiting time display system "-Machikaku-" HP

Background of the update

Since its official release in October 2025, "-Machikaku-" has been used by pharmacies, hospitals, beauty salons, restaurants, dry cleaners, and many other types of businesses. With the recent increase in inbound demand, more and more foreign tourists are visiting local pharmacies and restaurants. In addition, consideration is also required for customers who have difficulty reading text on the screen, such as the elderly and visually impaired. In response to these social needs, we have implemented this accessibility enhancement update. All new features are still available completely free of charge.

Features of the new functions

Multilingual support (automatic language switching) (customer-side function)

The customer waiting time confirmation screen is now available in English, Chinese, and Korean. The language setting of the customer's smartphone is automatically detected, and waiting time and information messages are displayed in the appropriate language. Customers do not need to select their own language at all; they can check information in a language close to their native language simply by scanning a 2D code. No setup or operation is required on the store side. For stores that are facing challenges in dealing with inbound customers, this system can improve hospitality to foreign customers at no additional cost.

Multilingual support

Voice reading out function (customer side function) - "Listen" to waiting time for a more friendly experience

A function to read out waiting time information by voice has been added. Customers who check waiting times on their smartphones can listen to the current waiting time by tapping the "read out" button on the screen. In addition, a function that automatically reads out the waiting time and messages when they change is also available on the monitor display screen installed in the waiting room (can be turned on or off from the management screen; default is off). This feature allows the elderly, the visually impaired, and those who cannot continuously look at their smartphone screens to keep track of waiting times, providing a more comfortable waiting experience for all customers. Text-to-speech is linked with multilingual support, and is also available in English, Chinese, and Korean.

Text-To-Speech Support

Continues to be completely free and easy to use

All functions, including the two new features being added this time, will be available permanently free of charge. There is no additional cost for new installations or updates for existing stores. Multilingual support is fully automatic, and voice reading can be intuitively configured from the administration screen, so there is no need for specialized knowledge.

Can also be used in stores that do not have waiting rooms or stores with short waiting times.

Machikaku" can be used not only in pharmacies and hospitals with waiting rooms, but also in stores without waiting rooms or stores with short waiting times, such as takoyaki restaurants, dry cleaners, and box lunch shops. By confirming congestion in advance using 2D codes, customers can visit stores during less crowded hours, leading to higher customer satisfaction and improved repeat business. With this multilingual support, stores in areas with a large number of foreign tourists can now introduce the system without worrying about language barriers.

Flow of use

1. register for free on the web page ( https://rxwaittime.com/ ) (register store name, e-mail address, and password)

2 Log in to the management screen and set the current number of people on the waiting list and the time required per person. 

3. display the URL for the waiting time on a TV or PC monitor in the waiting room (if necessary)

4. place 2D codes in the storefront (two formats are available, one for printing and the other for monitor display)

5. (Customer) reads the 2D code and checks the waiting time and estimated time on his/her smartphone - Automatic translation is displayed on foreign-language smartphones

6. (Customer) Register a favorite and check the congestion status with a single tap next time.

Service Overview

Service name: Waiting time display system "-Machikaku

New function release : March 31, 2026

Operating hours: 24 hours

Fee : Free of charge

Application Method ： Register on the web page

URL ： https://rxwaittime.com/

Company Profile

Company name : SYARE CORPORATION

Representative: Koichi Kanemoto, Representative Director

Location: K2 Building 4F, 1-18-8 Nambanaka, Naniwa-ku, Osaka, 556-0011, Japan

Establishment : September 1999

Business description: Information distribution support, system provision, inbound-related business

Capital ： 10 million yen

URL : https://osyare.biz/