X Mobile AEON TOWN Koriyama, Responding to "I can't find a place to consult" high difficulty level repairs: Strengthened iPhone/Android support

Ryusen Partners Co. (Head office: Chiyoda-ku, Tokyo; Representative Director: Kozo Tachikawa) will reopen the X-Mobile AEON TOWN Koriyama store (2-88 Matsuki-cho, Koriyama City, Fukushima Prefecture) on February 1, 2026, expanding the scope of repair services for both Android and iPhone devices to include high complexity repairs including circuit board repairs. The scope of repair consultation services has been expanded to include high-level repairs, including circuit board repairs, for both Android and iPhone.

In addition, the store was registered under the Ministry of Internal Affairs and Communications' registered repairer system and obtained a registration number (Telecommunications Business Law: T000100 / Radio Law: R000100).

Store exterior (from inside AEON store)

Renewal Overview

Even in phases of disasters and communication failures, smartphones have become a daily life infrastructure for "communication, information gathering, and payment. On the other hand, the number of Android phones has a large number of models and parts, so local repair shops tend to be limited.

Even in Koriyama City, there is a need for a place where people can stop by while shopping and consult with a repair shop first. The X-Mobile AEON TOWN Koriyama store aims to be a "first point of contact" for consultations on handset problems, taking advantage of the convenience of being located in a commercial facility used by many people in the area, as well as the parking lot with approximately 2,300 spaces available.

In addition to repairs, the store will also provide consultations on communication services such as low-cost SIMs and mobile Wi-Fi at the same location, making it a store where customers can consult on both handset problems and communication issues.

Same-day response rate: up to 95% (for in-store repairs using in-stock parts. Depending on congestion, symptoms, or handset model, there may be cases where the repair cannot be performed on the same day.)

Minimum turnaround time: 15 minutes (for simple repairs)

Parts inventory: Tens of thousands of parts in stock (mainly major Android/iPhone parts, number of types of parts handled for repair)

X Mobile AEON TOWN Koriyama

Official website: https://xmobile-koriyama.jp/

Background of renewal: Renewal of operation structure following business transfer

This renewal was made possible by the fact that Ryusen Partners Co., Ltd. was able to strengthen its repair coverage and same-day response system in a short period of time by investing the Group's technical know-how, parts procurement network, and operating capital, in addition to continuing with existing staff, following the renewal of its operating structure as a result of the business transfer.

As a result, we are expanding the scope of repair services and strengthening our reception system with a focus on same-day response.

■ Key Points of Renewal

1) Strengthened consultation services, even for highly complex repairs

There are many models of Android phones and their symptoms are diverse. The X Mobile AEON TOWN Koriyama store has a repair system that is equivalent to that of a specialty store, and by handling difficult repairs such as circuit board repairs, the store has strengthened its ability to handle cases where it has been difficult to find a consultation center.

*Some board repairs can be completed in the store, but depending on the severity of the symptoms, we may have to take the case back to the shop.

2) Expansion of "same-day service" (up to 95%) by increasing the number of staff, parts inventory, and strengthening the technical system

In this renewal, we have increased the number of staff to strengthen the division of labor and the technical system, and by securing tens of thousands of parts, mainly major Android/iPhone parts, at the store at all times, we have expanded same-day repair services, mainly in-store repairs such as replacement of parts that are in stock. By strengthening these systems, we aim to achieve a same-day service rate of up to 95%, although some parts may be left in our custody depending on congestion and symptoms.

*Models and specifications may be ordered on a case-by-case basis.

3) Even if parts are not in stock, we can order parts and repair them at a later date in as little as one day.

If parts are not in stock, we will order them and repair them in as little as one day (depending on the model and symptoms).

Precision disassembly (advanced inspection)

Repair of circuit boards under a microscope

Consultation for repair of all smartphone malfunctions and problems (examples of symptoms)

We accept repair consultations for the following types of malfunctions and problems with smartphones (repair availability depends on the model and condition)

Screen: Cracked screen

Battery: Deterioration and expansion

Charging: Charging failure

Power supply and startup: startup failure

Submerged in water

Camera failure

Speaker failure

Data: Data migration/backup consultation

Button: Power button/Volume button/Home button failure (unresponsive, stuck, inoperable)

We provide repair consultation for a wide range of models, including iPhones.

We provide repair consultation for a wide range of models, including Android/iPhone models distributed in Japan, as well as more difficult repairs, including circuit board repair. We will also provide information on the availability of overseas models and models that are not widely distributed in Japan, depending on the condition and availability of parts.

Examples of supported models: iPhone, Google Pixel, Galaxy, Xperia, AQUOS, OPPO, Xiaomi (including Redmi), etc.

*Exceptions may not be made depending on the model, condition, and parts availability (estimate: less than 5% of the total).

■Registration as a registered repairer with the Ministry of Internal Affairs and Communications

Ryusen Partners, Inc. has recently registered under the Ministry of Internal Affairs and Communications' registered repairer system and obtained a registration number (Telecommunications Business Law: T000100 / Radio Law: R000100).

The registered repairer system is a system for registering businesses that have established processes and systems to ensure technical standards compliance after repair (Ministry of Internal Affairs and Communications public information: Registered Repairer System).

In registering, we have developed repair methods and verification process procedures in accordance with the system requirements to enhance the transparency and operational quality of the repair process.

For customers, it is a source of reassurance to be able to check "which businesses are registered under the system" by their registration number when selecting a repair store.

*This registration is based on the system and does not guarantee individual repair results. The method of response may differ depending on the condition of the device.

■Manager's Comment

We have increased the number of staff and strengthened our inventory of parts to provide consultation services for both Android and iPhone, including board repair, and other high complexity repairs. By increasing the number of staff and strengthening our inventory and technical system, we aim to achieve a same-day response rate of up to 95%, focusing on in-store repairs such as replacement of parts that are in stock. In addition to repairs, we will also provide advice on how to use handsets and review telecommunication costs as a "first point of contact" for local residents when they are in need.

Manager, X Mobile AEON TOWN Koriyama

Operated by Ryusen Partners Co.

Free consultation for not only repairs but also review of SIM, Wi-Fi, and communication costs

X-mobile offers not only repair services but also communication services such as low-cost SIM and mobile Wi-Fi. We operate as a "comprehensive mobile store" where customers can consult with us face-to-face for free on how to use their handsets, how to change handsets, and how to review their communication costs while they are undergoing repairs.

Store Information

Store Name ： X Mobile AEON TOWN Koriyama

Location ： AEON TOWN Koriyama 2-88 Matsuki-cho, Koriyama-shi, Fukushima 963-8812

Business hours : 10:00-19:00

Closed : No holidays (same as the facility)

Parking: Available (AEON TOWN Koriyama / approx. 2,300 spaces)

Telephone number: 024-955-6656

Official website : https://xmobile-koriyama.jp/

Instagram ： https://www.instagram.com/mobile.ranger/

Official LINE ： https://lin.ee/3EtU5Ct

Ministry of Internal Affairs and Communications Registered Repairman

Registration number (Telecommunications Business Law) : T000100

Registration number (Radio Law) : R000100

Registered Business Operator ： Ryusen Partners Co.

Applicable stores ： X Mobile AEON TOWN Koriyama