The "AI alter ego of the president" has evolved. New "smart reference function" that instantly presents necessary internal documents based on the flow of conversation. Smart reference function" that instantly presents necessary internal documents based on the flow of conversation is newly added.

Megumi Soft Co. (CEO: Eitaro Nakashoya, Head Office: Minato-ku, Tokyo) has released "President's AI alter ego," an AI assistant service that can be used 24 hours a day, 365 days a year via various chat tools (LINE, Chatwork, Slack, etc.) by learning the philosophy and decision axis of the manager. The new function, "Smart Reference Function," automatically references and presents relevant internal documents according to the content of the conversation.

President's AI alter ego

With this function, employees can instantly access internal knowledge such as necessary manuals, regulations, and past meeting minutes during a conversation with the AI, further enhancing work efficiency and decision-making quality.

■Background

Until now, the "President's AI alter ego" has supported the creation of a self-driven organization by instilling management's "axis of decision-making" and "philosophy" in the field. However, there are many situations in on-site operations that require not only philosophical judgments but also answers based on specific documents, such as "checking employment regulations" or "procedures in operational manuals. I understand the philosophy, but what are the actual procedures?" Where can I find those documents?" In order to eliminate such confusion, we have developed a new function that seamlessly connects internal documents and conversations.

Features of the new "Smart Reference Function

(1) Automatic linkage by setting keywords

Set up a web-based internal document and the "keywords" associated with it in advance, and the system will automatically detect the keywords from the content of the conversation with the employee and immediately identify the related document. 2.

Specific and practical answers with reference to documents

AI generates answers by referring to the contents of the detected documents. This makes it possible to provide more accurate support in terms of both "how the CEO would think (philosophy)" and "what the company rules say (practice).

3. significant reduction of "search time

Employees can simply ask a question via the chat tool and receive a link or summary of the necessary material. This reduces the time spent searching through files deep in folder hierarchies, allowing employees to focus on their core business.

Smart Reference Function

■Image of utilization

Question related to human resources and general affairs

User: "When is the deadline for next month's travel expense reimbursement?"

AI: (referring to the "Expense Reimbursement Manual") "The deadline is the 5th business day of every month."

Confirmation of on-site operations

User: "What is the basic procedure when dealing with complaints?"

AI: (referring to "Customer Service Guidelines") "Our basic policy is to listen to the customer without interrupting them.

About Megumi Soft, Inc.

Megumi Soft, Inc. handles telephone system development, web system development, and in-house application operations under the motto "Bringing benefits to society through IT. The company is particularly proud of its high technological capabilities in automation and efficiency, and develops easy-to-use, high-performance web services and applications. In addition to system development, we also serve as a technical advisor. We support our clients in a wide range of areas such as new business development, organizational management support, and data analysis.

Currently, Megumi Soft is also available for contracted development. Please see the video for details.

Video explanation of contracted development: https://youtu.be/EEXfoDr2V0o

Company Profile

Company name: Megumi Soft Co.

Representative: Eitaro Nakashoya, Representative Director

Location ： Hamamatsucho Dia Building 2F, 2-2-15 Hamamatsucho, Minato-ku, Tokyo 105-0013, Japan

Establishment ： July 2019

URL : https://megumi-soft.com/