Rack launches "AWS Operation Support Service" to solve AWS operation issues AWS Operation Support Service" to Solve AWS Operation Issues

LAC Corporation (Headquarters: Chiyoda-ku, Tokyo; President and CEO: Toshikazu Murayama; hereafter "LAC") has combined its long experience in Amazon Web Services (AWS) integration and operational support with its expertise in security to create a menu of "AWS Operational Support Services" to make cloud computing simpler and safer for companies. The AWS Operation Support Service will be available from April 1, 2025.

AWS Operation Support Service

https://www.lac.co.jp/system/aws_support_service.html

As the use of cloud computing by enterprises accelerates and the scope of its application expands on a daily basis, appropriate measures are required in accordance with various usage patterns in the field of operation. Adopting new services and updates released frequently by cloud vendors and adapting them to the company's environment is essential to reap the benefits of cloud computing and enhance competitiveness.

On the other hand, cloud operations can be complicated and involve many challenges, such as keeping up with the latest technologies, security measures, and cost management. In particular, security measures are one of the most important issues when using the cloud, but highly specialized technical personnel are essential, and many companies are struggling to deal with this issue due to the increased burden of securing internal resources and improving skills.

We have been involved in numerous cloud integration and subsequent operations, and have worked together with our clients to solve operational issues that arise in the field. We provide "AWS Operation Support Service," an operation service that visualizes and leads to solutions for customers' issues, making the most of our expertise in problem solving and security accumulated through actual projects for approximately 100 companies. By providing support for optimal use of AWS environment, we contribute to the promotion of cloud computing and business development of our customers.

Service Features

Support based on our knowledge as a leading security company

Lack is certified as the only partner* of AWS WAF Shield Advanced in Japan, and provides consistent services from installation to configuration and operation. In addition, we provide various AWS log monitoring services including Amazon CloudWatch 24 hours a day, 365 days a year to support safe and stable use of AWS by applying our rich experience in security to cloud computing operations.

AWS Shield Advanced Partners is a Managed Security Service Provider (MSSP) certified and supported directly by the AWS Shield Response Team (ASRT).

On-site QA and consultation services tailored to the customer's environment

This service provides prompt and appropriate response from an onsite perspective tailored to the customer's environment. We directly respond to issues faced by the customer and aim to resolve them in a short period of time, thereby supporting the establishment of a stronger operational structure.

Flexible operational services through standard and custom menus

We offer two types of menus, the standard menu and the custom menu, to provide the best option for each client's needs. The standard menu addresses common issues faced by our clients and ensures efficiency and quality stability. It visualizes procedures and details from contract to service delivery, and supports smooth operation toward shared goals. The Custom Menu provides more flexible support by providing detailed support by engineers who understand the customer's environment according to the customer's unique issues and needs. Both menus can be freely selected and combined.

Standard Menu and Custom Menu

■About LAC Corporation

https://www.lac.co.jp/

Lack provides services to solve various issues in society and business with its rich experience and latest technologies in cyber security and system integration. Since its inception, the company has been involved in the development of fundamental systems that support Japanese society, including financial and manufacturing industries. In recent years, it has also been involved in the latest IT services suited to the DX era, including AI, cloud computing, and teleworking. Since launching Japan's first information security service in 1995, we have been at the forefront of the latest cyber-attack countermeasures and incident response, including JSOC, one of the largest security monitoring centers in Japan, Cyber Emergency Center, vulnerability assessment, penetration testing, and IoT security. LAC is a leading company in the information security field.

LAC and LAC are registered trademarks or trademarks of LAC Corporation in Japan and other countries.

All other company names, organization names, product names, etc. mentioned herein are registered trademarks or trademarks of their respective companies.

All information is current at the time of publication and is subject to change without notice. Information is subject to change without notice.