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BSI Group Japan (British Standards Institution), System Concierge, Inc. was awarded Japan's first ISO 56002-based Innovation Management System Certification based on ISO 56002.

BSIグループジャパン株式会社

BSI Group Japan K.K. (located in Minatomirai, Nishi-ku, Yokohama; Masaki Urushihara, President; hereinafter "BSI Japan") has certified System Concierge K.K. (located in Chiyoda-ku, Tokyo; Takeo Iida, President; hereinafter "System Concierge") for its innovation management system based on BS EN ISO 56002 (Location: Chiyoda-ku, Tokyo; President: Takeo Iida; hereinafter "System Concierge") has been certified for its innovation management system based on BS EN ISO 56002:2021 (*1).


At the certification award ceremony held on January 16, 2024


With the recent decline in the working population due to the falling birthrate and aging population, and the intensifying competitiveness associated with globalization, increasing productivity, creating new ideas, and putting them into action are essential for the growth of an organization.

ISO 56002 is an international standard for management systems that is beginning to attract attention internationally. Its objectives are to clarify the strategic direction of organizational and systematic innovation activities, to place innovation initiatives at the center of organizational management, and to foster a culture that continues to create new value. It is an international standard for management systems that is beginning to attract international attention. It is an international standard for management systems that is beginning to attract international attention. It aims to verbalize and structure innovation initiatives and to encourage innovation management. (Source: Japan Innovation Network IMS Compass reference)

By implementing ISO 56002, an organization can engage in innovation-related activities as an organization rather than as individuals, leading to the creation of new ideas and improved productivity, thereby enhancing organizational growth and competitiveness. In addition, certification will attract the trust of investors and other stakeholders.


The BSI Group has developed its Innovation Management System as a certification scheme globally. This ISO 56002 certification for System Concierge is the first case in Japan (*2), and is a positive proof of our efforts as an innovation driver.


IMS Compass


Source: Japan Innovation Network (*3) IMS Compass



- Notes - 1.

*1:BS EN ISO 56002:2021 : Guidance for innovation management systems (British Standard)

*2: BSI Group Japan is the only company in Japan that has ISO 56002 certification (as of January 2024, according to our own research).

3: Japan Innovation Network, a general incorporated association, is an expert committee of the International Organization for Standardization (ISO), which is also involved in the development of the Innovation Management System (IMS): ISO 56000 series of standards as a Japanese domestic deliberative body. The Japan Innovation Network and BSI Group Japan are organizations that work to enhance the value of companies by supporting the acceleration of innovation.

Japan Innovation Network and BSI Group Japan jointly develop new solutions based on ISO 56002 and conduct various activities related to the diffusion of innovation management systems to support Japanese companies in strengthening their competitiveness. The company also supports Japanese companies in strengthening their competitiveness.

URL: https://ji-network.org/



Comments from System Concierge, Inc.

- Background and reasons for the decision to acquire certification:

The current business environment is difficult to predict, and we determined that an innovation mechanism was essential for our company's continued growth. We believe that it is important not only to establish an innovation mechanism, but also to have the mechanism certified by a certification body. We are the first company in Japan to obtain ISO 56002 (Innovation Management System) certification.

The three main reasons for obtaining ISO 56002 (Innovation Management System) certification are as follows

1. to continuously provide valuable services to our customers

(2) To enable us to "anticipate change" and "respond quickly" to changes in the business environment.

3. to establish a mechanism for value creation that is not narrowly focused on a specific member alone, but rather broadly encompassing members inside and outside the organization.


- Impressions from the audit at BSI:

The audit went very smoothly because the BSI Group has a proven track record in global ISO 56002 certification audits, and the members of our Innovation Promotion Office were able to deepen their knowledge by receiving specific opportunities for improvement, as well as good points.

As a company that aims to create a system that enables innovation activities to be carried out in a practical rather than a formal manner, we are very glad that we asked BSI Japan to conduct the screening.



Comment from Masaki Urushibara, President of BSI Japan

Eighteen years ago, Mr. Iida, the president of BSI Japan, told us that he named the company "Concierge" because he wanted to make it a company that provides high value-added services in the IT industry. As the name suggests, the company continues to grow by solving problems together with its employees, customers, and related organizations as partners.

Successful innovation requires leadership, an open and flexible environment where people are not afraid to fail, and a culture that encourages new initiatives.

In the case of System Concierge's first challenge in Japan, the very process of working on this project was innovation, and I believe that this challenge was supported by the culture of working together to solve problems without fear of failure, which has been cultivated over the years.

Japan is said to be a country where innovation is hard to come by, but I look forward to working with you as a "concierge" who will lead innovation and promote the creation of new value. We are truly honored to be involved in this ambitious challenge as a certification body.



About BSI (British Standards Institution) and BSI Group Japan

BSI (British Standards Institution) is an organization that promotes business improvement and standardization. For more than a century since its founding, it has had a positive impact on organizations and society, building trust and improving people's lives. Today, BSI works with more than 77,500 customers in 195 countries, while engaging with a 15,000 strong global community of professionals, trade associations, consumer groups, organizations, and government agencies. BSI has defined its own Purpose as helping clients achieve their Purpose by leveraging its expertise across key industry sectors such as automotive, aerospace, built environment, food, retail, and healthcare. From climate change to building trust in digital transformation, BSI works hand-in-hand with a wide range of organizations to tackle all critical social issues, helping them to accelerate the realization of a better society and a sustainable world, and to grow with confidence.

BSI Group Japan is the Japanese subsidiary of BSI, established in 1999. Its main business is the provision of management system and information security services, certification services for medical devices, product testing and certification services, and training services, as well as a wide range of standards-related services, including support for standards development.

URL: https://www.bsigroup.com/ja-JP/

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