Multi-payment Postpaid Service for Hospitals and Patients Case Study of "Pay After You Receive" Introduction ～Community Hospital with close ties to the local community Kohei Hospital (Toda City, Saitama Prefecture)

Catch Ball Inc. (Headquarters: Shinagawa-ku, Tokyo; President: Ikuo Hata; hereinafter "Catchbowl"), a provider of deferred payment services, announces that Jikoukai Kouhei Hospital (Location: Toda-shi, Saitama Prefecture; Director: Makoto Kohei; hereinafter "Kouhei Hospital") has introduced the deferred payment service "Pay after delivery" provided by Catchbowl. (Location: Toda City, Saitama Prefecture, President: Makoto Kohei, hereinafter referred to as "Kouhei Hospital") has introduced a deferred payment service, "Pay After You Receive," provided by Catchbowl.

Kohei Hospital x Pay After You Receive

Pay after you receive it_Hospital

Background

Kohei Hospital is one of the top hospitals in Japan in terms of the number of outpatients with fever (corona treatment). It also accepts a very large number of patients, including 24-hour emergency outpatients and nonstop outpatients with no lunch break.

At the time the corona outbreak was spreading, administrative and billing operations were unable to keep up with the greater-than-expected number of patients seen. Another issue was the long waiting time for patients.

Kohei Hospital introduced its own accounting system so that patients could make payments after returning home, but the workflow for billing, collections, and reminders was not in place, and accounts receivable were increasing.

To solve these accounting operational issues, we decided to introduce Catchall's deferred payment service, "Payment after delivery," as the only way to solve these issues was to leave it to a specialized vendor.

Kouhei Hospital_Logo

Changes after the introduction

First of all, "Payment after delivery" was introduced for outpatients with fever and 24-hour emergency outpatient accounting.

We had been having a hard time collecting fees for emergency outpatients who are sometimes brought in from far away and nighttime outpatients with a limited number of staff, but the introduction of "Payment upon receipt" has solved all these problems.

The system has been well received by patients because they can go home as soon as their consultation is over.

The hospital has also improved the work of its staff by having only one person in charge of accounting, resulting in a 30% increase in productivity.

Post-payment" has also had a positive impact from the standpoint of improving the patient experience.

Because of its high level of convenience for patients, the system was introduced in general outpatient clinics in October.

■ Advantages of Introducing "Payment After Receipt

<From the hospital side

Contributes to the improvement of the patient experience.

It relieves hospitals from complicated billing work.

Eliminates the stress of unfamiliar reminder work.

Eliminates the risk of accounts receivable.

<Patient side

Patients can go home without waiting for the bill. (Significant reduction in waiting time).

You can make payments from anywhere and at any time with a single smart phone.

・You can earn credit card and e-money points and save money.

This payment service is not only convenient for patients, but also safe and convenient for hospitals.

Pay as you receive

■Case Study Details

Click here to read the article about the introduction of "deferred payment" at Kohei Hospital.

URL: https://www.ato-barai.com/todopay_case_kodairahospital/

What is "Pay by post"?

URL: https://www.ato-barai.com/lp-hospital/

The "Postpaid Payment" is a new "Postpaid Payment Service" that allows you to go home without waiting for the bill after your visit and pay by postcard (invoice) sent to your home.

In addition to cash payment at convenience stores, bank transfer, and postal transfer, this multi-payment service also accepts credit cards, smartphone payments such as PayPay, and carrier payments, allowing patients to pay in a way that suits their convenience.

Catchall handles all billing operations on behalf of the customer, and eliminates the risk of uncollected payments by guaranteeing 100% payment.

About Jikoukai Kouhei Hospital

Name : Jikoukai Kouhei Hospital

Type of facility : General hospital

Location : 20-16 Sasame Minami-cho, Toda-shi, Saitama

Establishment : January 1, 1993

Chairman of the Board and Director： Makoto Kimpei

URL ： https://kodaira.life/

Kohei Hospital_Exterior

About Catchbowl, Inc.

Catchbowl is a company that provides post-payment settlement (BNPL) services.

In this age when people can freely choose from a variety of payment methods, Catchbowl strives to quickly respond to the needs of businesses and users by utilizing its know-how cultivated over a long period of time in the deferred payment industry.

A group company of Scroll Corporation, which is listed on the Tokyo Stock Exchange prime market, we provide a secure and stable settlement service.

Company name: Catchbowl Inc.

Establishment ： January 2007

Representative ： Masayuki Yamazaki, Chairman of the Board

　　　　 Ikuo Tadashi, President and Director

Headquarters ： 12F, Tennozu Central Tower, 2-2-24, Higashi-Shinagawa, Shinagawa-ku, Tokyo

URL ： https://www.catch-ball.jp/

Business Description

Operation of "Pay After You Receive", a guaranteed payment service that supports multiple payment methods

Operation of "deferred payment at convenience stores for e-commerce and mail-order businesses" (deferred-payment.com)

■Operation of "Postpaid.com for Service Industry," a postpaid payment at convenience stores for the service industry

■Operation of "Kake-pay.com," a business-to-business payment service for BtoB transactions

Operation of "Billing Agency Service" with no guarantee of uncollected payments